Friday, November 16, 2007

'Regulation' of Bank Charges

People hear (and have even experienced) several instances where they find some deductions in their bank account statements. And they are usually not intimated before the bank charges them.

Also, the fees for various banks quite differ from one another. The Reserve Bank receives lot of complaints from consumers about these charges being too high. The RBI, in this regard, had made a scheme for ensuring reasonableness of the bank charges in May 2006. This scheme is called the "Fair Practices Code: Reasonableness of Bank Charges" which made it necessary to maintain transparency in charges and fees. Apparently, banks are supposed to explain the why the charged amounts (from a list of service charges) are reasonable. The complete list of banks and their service fees are available at the Service Charge of Banks page on RBI's website.

Nevertheless, some issues still remain. Like asking for a monthly statement - isn't it the right of a not-so-net-savvy customer to know his months transactions (for free)? Also, in the case when a cheque gets bounced, the both the participating banks charge the account holders in question. In this case, should the cheque-depositor be also charged?

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